Shipping Policy

 

At Melar Jewels, we strive to deliver your orders safely and on time.

Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery timelines:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery times may vary depending on your location and courier partner availability.

Shipping Charges

• Free Shipping on eligible orders as displayed on our website.
• Any applicable shipping charges will be shown at checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (if available) to track your shipment.

Delivery Delays

While we make every effort to ensure timely delivery, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Courier service disruptions
• Incorrect shipping information provided by the customer

Melar Jewels shall not be held responsible for delays beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping details. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for re-delivery.

Damaged Packages

If your package appears damaged at the time of delivery, please:

• Take clear photos of the package and product.
• Contact us within 48 hours of receiving the order.

Contact Us

For shipping-related queries, please contact:

Melar Jewels
📧 Email: melarjewels@gmail.com
🌐 Website: www.melar.in

Thank you for shopping with Melar Jewels. We appreciate your trust and support.