Return & Refund Policy
At Melar Jewels, we are committed to providing high-quality jewelry and excellent customer service. If you are not fully satisfied with your purchase, please review our return and refund policy below.
7-Day Return Policy
You may request a return within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused and unworn.
- The product must be in its original packaging with all tags and accessories.
- Proof of purchase is required.
Non-Returnable Items
The following items are not eligible for return:
- Customized or personalized jewelry.
- Items purchased during special sales or clearance offers.
- Products damaged due to misuse or improper handling.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photographs and order details.
Refund Process
- Once your return is received and inspected, we will notify you regarding the refund status.
- Approved refunds will be processed within 5–7 business days to the original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
Exchange Policy
Exchanges are available only for damaged, defective, or wrongly delivered products, subject to stock availability.
Contact Us
For any return, exchange, or refund assistance:
Melar Jewels
📧 Email: melarjewels@gmail.com
🌐 Website: melar.in
We appreciate your trust in Melar Jewels and strive to make your shopping experience smooth and enjoyable.